Al Manhal Store Shipping & Delivery Information

We hope you love shopping at Al Manhal Store. Here are our shipping & delivery policy to help make sure we meet your expectations. Contact Us for any doubt or additional query.


Shipping & Delivery Information for Print Book Orders

Shipping and Delivery is the charge for internet order processing, item selection, packaging, transport and handling. The delivery charge, whether for international or GCC countries, will be mentioned in the checkout page.

We don’t guarantee delivery times, but we do our best to provide accurate estimates.

If you have questions or concerns about your order, you can email us at store@almanhal.com or call us at +962 6 515 4294.


Description of the process of printing and shipping your print book:

1. Once you place an order for a print book, you will receive an Order Confirmation email which contains details about your order. We will start with the process of printing and preparation of        your order generally within 24 hours of receiving your order.

2. When your order is ready for shipment, it will be picked up and delivered by courier to the address provided in the checkout page. A tracking number for your shipment will be sent to your        email when your order is collected from us to be shipped and delivered.


Shipping Charges & Average/Expected Delivery Times:

Shipping Cost

            Shipping Cost

            LocationCost
            Orders within the                                      United Arab Emirates $7.49
            International orders Shipping rates vary from one country to another. A delivery charge will appear in the checkout page based on the location you add as a Shipping Address and weight of the items added to your cart, or you can contact us with your rate inquiries at any time.

Average/Expected Delivery Times

            Average/Expected Delivery Times

            LocationEstimated Delivery Times
            All over the United Arab Emirates (excluding no service areas) 3 business days
            Gulf & Levant countries 4 to 5 business days
            Rest of the world 5 to 6 business days

Delivery Information for Electronic Book Orders

Once your order is placed, you will receive an Order Confirmation email containing details about your purchase. 

Your purchased ebooks will appear in following locations immediately after your order is completed:

1. Library Access (which you can access through the WHERE CAN I READ MY EBOOKS? menu located in the header of Al Manhal Store).

2. My Books page in Al Manhal App for your iOS or Android device, by clicking on "Sync with Al Manhal Store" in the menu of the app.

3. Al Manhal Platform (platform.almanhal.com). This access can be granted using your store account credentials (login through here) or your platform account credentials if you're a student

   (login through here). 


Import Duties and Taxes

When ordering products from Al Manhal you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Al Manhal, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the products. Your privacy is important to us and we would like our international customers to be aware that cross-border deliveries are subject to opening and inspection by customs authorities. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.


Note: 

Customs offices in some countries or regions require the importer of record to provide a particular form of identification before releasing a shipment. You may be required to provide an identification number or government-issued ID copy.